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Why does a newly purchased watch keep running inaccurately?

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2018-10-31 16:06

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It’s not uncommon for customers to say, “My newly purchased watch isn’t keeping accurate time—what should I do?” Today, let’s explore what exactly we mean by “inaccurate.”

There can be several reasons why a newly purchased watch runs inaccurately. First, the watch may have inherent mechanical inaccuracies—this is a common issue with any precision timepiece. In addition, its accuracy can be affected by external factors such as temperature and magnetic fields. During shipping, adjustment, or when adapting to a new environment, a new watch may also experience temporary instability. Furthermore, the watch may require some time to settle and reach optimal performance after being set. We recommend having it calibrated by a professional watchmaker after purchase to ensure accurate timekeeping. Regular maintenance and care are also essential for preserving the watch’s accuracy. In short, slight inaccuracy in a newly bought watch is normal; with proper adjustment and routine servicing, its timekeeping can be kept precise.

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